First — check the disc slot
It sounds obvious, and it's the single most common thing sellers forget: eject any disc before you reset or box up the console.
PlayStation 5
Step 1 — Save your saves
With PlayStation Plus, upload saves in Settings → Saved Data and Game/App Settings → Saved Data (PS5) → Cloud Storage. No subscription? Copy them to a USB drive from the same menu instead.
Step 2 — Turn off Console Sharing
Go to Settings → Users and Accounts → Other → Console Sharing and Offline Play and disable it, so your account's game sharing isn't tied to hardware you no longer own.
Step 3 — Factory reset
- Open Settings → System → System Software → Reset Options.
- Choose Reset Your Console, then Reset.
- Let it finish — the PS5 restarts to the first-time setup screen, with every user and all data removed.
Xbox Series X
Step 1 — Let your saves sync
Xbox saves back up to your account automatically whenever the console is online — just make sure it's been connected recently, and you're covered.
Step 2 — Reset and remove everything
- Press the Xbox button and open Profile & system → Settings → System → Console info.
- Choose Reset console.
- Pick Reset and remove everything — the full wipe, not the "keep my games" option — and let it finish to the setup screen.
Round up the accessories
We ask about these in the quote form, and offers assume they're included:
- The original power cable
- The HDMI cable
- A controller (DualSense for PS5, Xbox Wireless Controller for Series X)
Selling a sealed console? Leave it sealed — don't open the box to check anything. Sealed units are verified as-is.
Get your offer
See what we buy — PS5 models and Xbox Series X models — then tell us yours and we'll text a cash number. Sealed or used and working only; we don't buy damaged consoles.