Privacy Policy
Effective August 9, 2026
CLT Buyback LLC ("CLT Buyback," "we," "us") operates this website to provide cash offers for used electronics. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Quote details you submit: your name, phone number, device information (brand, model, storage, carrier, condition), and how you'd like to sell.
- Communications: text messages and emails you exchange with us about your quote or transaction.
- Ad and analytics data: if you arrive from an ad, we may record standard click identifiers (such as gclid) and campaign parameters. If analytics tools are enabled on this site, they collect standard usage data via cookies.
How We Use It
- To review your device details and send you a cash offer;
- To coordinate your transaction — offer confirmation, shipping labels, tracking, and payment updates;
- To keep records of completed transactions as required by law;
- To measure advertising performance in aggregate.
Text Messaging
If you check the SMS consent box on our quote form, we will text you about your quote and transaction. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not a condition of receiving an offer or selling your device.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
Sharing
We do not sell your personal information. We share it only with service providers needed to run this website and complete your transaction — such as our website host (which processes form submissions), shipping carriers, and payment services — and when required by law.
Data Retention
We keep quote submissions and transaction records only as long as needed for business and legal purposes, then delete them.
Your Choices
- Text STOP at any time to stop receiving messages;
- Email us to ask what information we hold about you or to request deletion of your quote details;
- Use your browser's cookie controls to limit analytics cookies.
Children
This site is not directed to children under 13, and we do not knowingly collect information from them. You must be 18 or older to sell a device to us.
Changes
We may update this policy from time to time. The effective date above reflects the latest revision.
Contact
Privacy questions? Email sales@cltbuyback.com. CLT Buyback LLC, 9625 David Taylor Dr, Suite 105, Charlotte, NC 28262.